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Mazak Agents failure to supply parts & sevice for S/Hand machines In New ZealandThis forum post has messages dated from 02/18/08 through 11/03/11, please be sure to read all the messages. If you feel it is old or outdated, please follow up with a question or comment and someone may be able to update it, or reply with newer information if you have it. - Mazak
| Mazak Agents failure to supply parts & sevice for S/Hand machines In New ZealandHas anybody heard that Mazak will not supply parts or service to second hand machines not registered to the owner siting "weapons of mass destruction" and second hand machine tools. They state that it is Japanese & US government regulation. To register a cost of 300, 000Yen before they will talk to you re parts. |
| I want mazak and mitsubishi meldas parts |
| Hi I have a second hand mazak VTC41L +- 15 years old but in good condition, which has Yasnak control, Mazak South Africa indicated there is nothing they can do as the control is too old and it is a Yasnak/ yaskawa problem. Yaskawa onlt offered a new system . It amazes me that they are unable to repair it or at least give the information out so that others can do the repair. any assistance or comments ?? thanks don nash |
| don nash= has your VTC41L given you any other problems than the controls? |
| I can help you solve your problem send me your mail. alfredo@avr.cl |
| "maint"
I am looking for a spiral auger for the vtc-41L. Does anyone know were i can get one of these? We have 2 of these if you have any questions about yours and i can help i will. Thank You |
|  "barriers to profitability"
Paul your post stikes a chord with me. I find it not only most unpaletable but frankly disgracful to charge secondhand users the "privelage" of buying parts from them. As if this game isnt difficult enough for us! Mazak are pricing themselves out of the market. If i knew now what i didnt know when i bought into Mazaks, i wouldnt have done so. The cost of spare parts is doubled just becasue Mazak or agent is supplying. (Claim can be verified.)This company needs to have a long hard look at itself and change its ways. |
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